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Privacy Policy

Privacy Policy

Effective Date: Mon, August 25, 2025

At Sintex Ghana, your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Data Protection Act, 2012 (Act 843) of Ghana, as well as applicable international standards such as the General Data Protection Regulation (GDPR) where relevant.

By using our website and services, you consent to the practices described in this policy.

1. Who We Are

Sintex was established in 1992 by late founder Mr. Ashok Budhrani. The company was founded as a small-scale plastic manufacturing company with a vision to become an acknowledged first class company, and a leader in precision, customer service, with a pre-eminent reputation for quality and performance.

Nearly 30 years on, Sintex is now a leading plastics manufacturer that has built a trusted brand in Ghana. We offer off the shelf products to full business solutions.

Sintex Ghana
Email: info@sintexgh.com
Phone: +233244335168
Website:  https://www.sintexghana.com

2. Information We Collect

We may collect the following categories of data:

  • Identity Data – name, company, designation, and similar identifiers.

  • Contact Data – email address, telephone number, postal address.

  • Transactional Data – records of inquiries, purchases, quotations, or service requests.

  • Technical Data – IP address, browser type, device information, cookies, and analytics.

  • User-Generated Data – comments, uploaded files, or inquiries submitted through our website.

3. Comments & User-Submitted Content

When visitors leave comments or submit forms, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string to help detect spam.

If you use a Gravatar profile, your profile picture may be visible to the public after your comment is approved.

4. Media Uploads

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.

5. Cookies

We use cookies to:

  • Save your preferences (such as name, email, and website when leaving comments).

  • Enable functionality (such as login sessions).

  • Improve website performance and analytics.

Cookies typically expire within 1–12 months depending on their purpose. You can manage or disable cookies through your browser settings.

6. Embedded Content from Other Websites

Our website may feature embedded content (e.g., videos, maps, or articles). Embedded content behaves as if you visited the source website directly and may collect data about you, use cookies, or track your interactions.

7. How We Use Your Data

We use your data to:

  • Respond to inquiries and provide customer support.

  • Improve our website and services.

  • Send updates, promotions, or company news (if you have opted in).

  • Maintain site security and prevent fraud.

8. Who We Share Your Data With

We do not sell your personal information. However, we may share data with:

  • Service providers who support our operations (e.g., website hosting, payment processing).

  • Regulatory or legal authorities, if required by law.

  • Automated spam detection services.

9. Data Retention

  • Comments and form submissions are retained indefinitely unless you request removal.

  • Registered users (if applicable) can see, edit, or delete their information at any time (except usernames).

  • Administrators may also view and manage this data.

10. Your Rights

  • You have the right to:

    • Request access to the personal data we hold about you.

    • Request correction or deletion of your data.

    • Withdraw consent to marketing communications at any time.

    • Request an exported file of your personal data.

    Requests can be made via info@sintexgh.com.

11. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure.

12. International Transfers

If your data is processed outside Ghana, we will take steps to ensure that it is protected in line with this Privacy Policy and applicable data protection laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website with the effective date clearly indicated.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sintex Ghana
Email: info@sintexgh.com
Phone: +233244335168
Website:  https://www.sintexghana.com

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